Being a 911 dispatcher is an incredibly difficult job. It requires having to be on the line with people at some of the worst moments of their lives and requires pretty quick thinking. Police dispatcher Keith Weisinger had received a few prank calls in his day. But there was something about this woman calling to order a pizza that got his attention. And he ended up saving a life. Here’s the remarkable story of this 9-1-1 phone call.
“911, where is your emergency?”
“123 Main St.”
“Ok, what’s going on there?”
“I’d like to order a pizza for delivery.” (oh great, another prank call he thought).
“Ma’am, you’ve reached 911”
“Yeah, I know. Can I have a large with half pepperoni, half mushroom and peppers?”
“Ummm…. I’m sorry, you know you’ve called 911 right?”
“Yeah, do you know how long it will be?”
“Ok, Ma’am, is everything ok over there? do you have an emergency?”
That’s when Keith realized that this wasn’t just a mix-up, the lady was calling for more than pizza.
“Yes, I do.”
“..And you can’t talk about it because there’s someone in the room with you?” (moment of realization)
“Yes, that’s correct. Do you know how long it will be?”
“I have an officer about a mile from your location. Are there any weapons in your house?”
“Can you stay on the phone with me?”
“Nope. See you soon, thanks”
As we dispatch the call, I check the history at the address, and see there are multiple previous domestic violence calls. The officer arrives and finds a couple, female was kind of banged up, and boyfriend was drunk. Officer arrests him after she explains that the boyfriend had been beating her for a while. I thought she was pretty clever to use that trick. Definitely one of the most memorable calls.
It’s been a decade since that phone call, but it stuck with Keith. He went on to become an attorney, but sadly, he never heard what happened to the woman who called.
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